Tree Surgery FAQs

Every tree, hedge, shrub and plant has an optimum time it likes to be cut depending on variables like season/weather. However realistically almost all trees hedges etc. can be cut back at any time year and will grow back just fine, granted some taking longer respective to their type and species.

Many trees across England are protected by either TPOs or a conservation area, and for these you will need to apply to your local council to do any type of work to these, you can contact them yourself or we can apply for permission on your behalf.

All workers have gained their tickets and attended extensive courses to use the machines for the job.

We follow the British standards 3998 (2010) because it provides clear guidance on what is good practise within the industry, protecting trees as a living species. We advise our customers on the best practice and try to work to that to maintain the trees health and natural shape.

In recent years, tree surgery has become a very popular business therefore getting more and more competitive to price for, we quote on giving you a professional service, listening to what you want and providing a service that meets your needs and is good for the trees’ future.

Although we appreciate the occasional cup of tea, you don’t need to be in for us to complete the work. As long as everything has been discussed prior then we know what we need to do and can proceed with the job.

We recycle all of our waste and have a waste carriers license, which means we can take away everything we’ve cut. Hard woods will be taken back to our yard and be stored for a few years to season, everything else is taken to a farm nearby that uses a huge wood chipper to turn the soft wood into wood chippings, to use for bio mass boilers. The brush wood will be chipped by our wood chipper and taken to the same farm, the smaller rubbish waste gets mulched down by a tractor and is spread onto the fields to grow grass for bails.

We avoid climbing in high winds for safety, but rain and snow doesn’t tend to stop us. Heavy rain can slow us down but generally when we are expecting it, we’re prepared with wet weather gear and do our best to carry on with the job as normal.

There are lots of visual signs that a tree is diseased or dying such as losing its leaves at the wrong time of year or discolouration and withering of leaves. Some fungi are also obvious, however many go undetected and rot the tree from the inside out. As there are so many possible causes of trees dying back, it’s best to get a professional to determine if there is a problem with the tree before you condemn it. Give us a call for any more advice or check out government websites, which have lots of information on tree diseases.

Each job is different for us. Our tree surgeons cover a wide part of Kent and Sussex, each location has varying levels of access and a different amount of space which determines which tools we can use. Not to mention rain, wind and on the rare occasion snow. We’ll assess all these factors in order to provide a custom quote to each job, ensuring we’re clear on timescales and cost.